Our People Working Group is comprised of 24 representatives from different functions within the Company. Its primary responsibility is to achieve progress in the six focus areas of the People Pillar: Talent Attraction, Talent Management, Rewards, Occupational Health and Safety, Diversity and Inclusion, and Volunteering.
In 2022, we continued to work towards achieving our 2025 KPIs. We introduced the Human Rights Policy, setting out our expectations for which our operations and supply chain should operate in areas of diversity and inclusion practices, labour standards, health and safety and employment conditions.
Our progress towards our 2025 KPIs is summarised in the table below.
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Talent Attraction
Employer Branding
2025 KPI
  • Improve employee net promoter score by 10%2
Progress Updates in 2022
  • Our Pulse Survey revealed an improvement of 44%. Our Talent Management subgroup is developing strategies to improve performance in this area.
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Talent Management
Learning and Development
2025 KPI
  • A 25% increase in training hours per employee per year3
Progress Updates in 2022
  • Delivered around 154000 training hours in 2022, an average of 24 training hours per employee. This is an increase of 97% compared to our 2016 baseline year.
Engagement
2025 KPI
  • Achieve an employee engagement index rating of 90% or above
  • Improve employee turnover rate by 5.5%4
Progress Updates in 2022
  • The results of our 2022 People Engagement Pulse Survey recorded an 88% employee engagement index rating.
  • The turnover rate in 2022 was 18.6% and has improved by 21.2% compared to our 2018 baseline year.
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Occupational Health
and Safety
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Safety
2025 KPI
  • Maintain a lost time injury rate (“LTIR”) at or below 1.2 for non-hotel operations; and at or below 2.0 for hotel operations
  • Maintain zero work-related fatalities and zero serious incidents5 for employees
Progress Updates in 2022
  • An LTIR of 0.57 for Swire Properties’ non-hotel operations and an LTIR of 1.56 for Swire Properties’ hotel operations.
  • Maintained zero work-related fatalities and zero serious incidents.
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Diversity and
Inclusion
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Policy, Strategy and Governance
2025 KPI
  • Maintain a female representation of no less than 40% in the workforce
  • Maintain a gender balance in senior management
  • Maintain gender pay ratio at 1:1
Progress Updates in 2022
  • 40.2% of the workforce are female.
  • 38.3% of senior management positions are held by female.
  • The gender pay ratio in 2022 was 1:0.92 (female to male)6.

Swire Properties
Sustainability Report 2023
is released.

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