Creating an Industry-leading Work Environment for our Employees
Our employees receive competitive remuneration packages with a variety of benefits. In Hong Kong, these packages include medical care, retirement schemes and discretionary bonuses, while in the Chinese Mainland, in addition to social insurance and housing funds, employees are provided with medical care and discretionary bonuses.
Swire Properties strives to ensure that every employee receives regular, objective, fair and open assessments of their performance and is rewarded accordingly with merit-based incentives. We have a Performance and Development Review (“PDR”) system in place to streamline our assessment processes and ensure consistency across the Company. Our office employees align their annual performance goals with each SD Pillar.
We identified a job evaluation platform to aid in the development of a Swire Properties Rewards Philosophy – ensuring that our employees continue to receive fair pay internally and a competitive salary within the industry. The job evaluation process was completed this year. Next, we will conduct a thorough compensation and benefits review to help us develop an action plan to achieve our 2025 KPIs.
Our employer branding communication strategy, launched in 2020, ensures that we continue to attract and retain talent. Our 2025 KPIs contain targets relating to talent attraction and retention which will support our long-term plan of being identified as a “preferred employer” by 2030.
Since 2020, we have taken a blended approach to onboarding interns and trainees. While traditional in-person visits to our portfolios still take place, half of the orientation is now conducted online via our internal learning platform.
This platform has become a part of our regular onboarding practices as new joiners may access the platform at any time to familiarise themselves with the Company by reading articles, completing quizzes and watching videos of department representatives sharing their experiences. This popular and efficient approach cuts down on the manpower involved in the orientation process, and also serves as a blueprint for future recruits, regardless of their onboarding date or location.
Total New Hires, by region
Swire Properties is a Recognised Employer
In 2020, Swire Properties was named the Most Attractive Employer in Hong Kong by Randstad Hong Kong Employer Brand Research. In 2021, we placed fourth in the rankings, continuing our streak of either winning or placing in the top four of the Randstad Employer Brand Awards for five consecutive years. The awards assessed 75 of Hong Kong’s largest companies, based on workforce size, the results of which were determined by the opinions of thousands of locally based employees and jobseekers. Swire Properties was rated positively on several aspects, including corporate financial health, corporate reputation and job security.
Anna Thompson, Director of Human Resources, and Jodi Kwok, Head of Human Resources & Administration, were both featured in Randstad’s “Standing Out 2021 Report”, discussing how Swire Properties builds a strong employer brand. The report can be read here.
In the HRoot Awards organised by HRoot, a leading human resource media company headquartered in Shanghai, Swire Properties was named one of the Best Employers in Greater China in 2021. Over 480 companies were assessed, with Swire Properties being the only commercial real estate company to win this award.
Introducing People Analytics Software
Our people analytics software uses advanced analytics on large data sets to help our human resources department manage human capital. Swire Properties has started using this software in several areas to make informed decisions to improve talent management and business performance, including:
Strategic workforce planning
Applying people analytics enables us to strategically meet current and future workforce needs, identify any current skills gaps and maintain a steady-state workforce by ensuring that positions are filled by the right employees with the necessary competencies and that our workforce meets future organisational goals and objectives.
Recruiting and hiring
Our Recruitment Status Dashboard supports our recruiting and hiring processes. The system has an internal database which allows us to identify internal employees with relevant skills, while also regularly evaluating various recruiting channels, platforms and programmes to effectively recruit and hire externally.
Measuring employee performance
A web-based system collects, analyses, summarises and reports real-time data and information related to employee performance. The system helps us conduct company-wide analyses on employee performance trends and competence levels, allowing us to identify high-flyers and address any training and development needs.
Organisational network analysis
A web-based system assesses and benchmarks employee engagement levels. This system also analyses how information flows, and how communication and collaboration take place within the Company.