People
Partners
Performance (Environment)
Performance (Economic)

Talent Attraction

Employer Branding

2025 KPI
  • Improve employee Net Promoter Score by 10%38

Talent Management

Learning and Development

2025 KPI
  • A 25% increase in training hours per employee per year39

Engagement

2025 KPI
  • Achieve an employee engagement index rating at 90% or above
  • Improve turnover rate by 5.5%40

Occupational Health and Safety

Safety

2025 KPI
  • Maintain a LTIR at or below 1.2 for non-hotels operations; and at or below 2.0 for Hotels operations
  • Maintain zero work-related fatalities and zero serious incidents41 for employees
2030 KPI
  • Maintain zero work-related fatalities and zero serious incidents41 for employees and contractors

Diversity and Inclusion

Policy, Strategy and Governance

2025 KPI
  • Maintain a gender balance in senior management
  • Maintain gender pay ratio at 1:1
2030 KPI
  • Maintain a gender balance in senior management
  • Maintain gender pay ratio at 1:1
38
Compared to the 2020 baseline.
39
Compared to the 2016 baseline.
40
Compared to the 2018 baseline.
41
Defined in the Swire Pacific Fatal and Serious Incident Reporting Policy, a serious incident is a life-threatening or life-altering injury (that results in permanent disablement or causes a permanent change to the employee’s daily life) arising from an incident which is directly connected with the operations.