Geographically, Pacific Place physically connects the area north of Queensway with the south side of Admiralty. It also connects Tamar with Hong Kong Park and the nearby Mid-levels area. Pacific Place’s bridges, escalators and an underground walkway connect the complex to Admiralty MTR station, an important transportation hub, as well as a large bus station and the wider Wan Chai district, creating accessibility and fluidity of movement.
The “destination design” of the Pacific Place mall with its innovative curved spaces and 100 walkable skylights emphasises natural light, clear visibility, easy access, fluid circulation and effective connections between the retail and back of house areas.
Pacific Place has also installed 12 electric vehicle chargers in the mall car park and more are scheduled to be added in Three Pacific Place in 2020. With the aim of achieving seamless parking entry and exit, Pacific Place car park’s control system was upgraded to a contactless system in early 2020.
Virtual connectivity is also vital. Already in use at 28 Hennessy Road, the Swire Properties Tenant Portal will be rolled out across other Pacific Place office buildings over the coming years. This online portal featuring manuals, e-billing, maintenance requests and self-service access requests, will help address tenant needs and also reduce waste paper and administrative work.
Social media channels such as the Pacific Place mobile application, webpage, Facebook page and Instagram channel allow customers and visitors to stay connected to the mall. An eye-catching digital hanging banner in the mall helps our retail tenants promote their brands.