In August 2019, The Hub, our online leasing and management platform, was updated to include a new portfolio dashboard. The dashboard provides a portfolio-level overview of KPIs for each development, giving office leasing teams and senior management real-time actionable insights to aid strategic decision making.
The portfolio dashboard:
In late 2018, Pacific Place sent out a survey designed to understand the current views of our tenants and explore areas for growth in service and relationship management, particularly in terms of building facilities, management services and sustainability.
In 2019, Taikoo Place began to conduct a similar tenant survey, which is part of a larger tenant mapping project that focuses on the future needs of our tenants, and how they use our spaces and engage with us, both online and offline. The ultimate aim is to increase the wellness and productivity of all tenants in our portfolios.
We are the first real estate developer to support the Hong Kong Green Shop Alliance (“HKGSA”) which was established by the Construction Industry Council and the Hong Kong Green Building Council in 2016 to promote sustainability initiatives in the retail industry through landlord-tenant collaboration. More than 70 of our retail tenants in Hong Kong are now part of the HKGSA.
In December 2019, our leadership in this field was recognised as we won two major accolades at 2019 HKGSA Awards: