Tenants
HKEX Aspect A3 KPI A3.1 Part D Para 21, 22, 26, 37, 38
Tenants
HKEX Aspect A3 KPI A3.1 Part D Para 21, 22, 26, 37, 38
Swire Properties works closely with our commercial tenants to help them integrate sustainability practices into their operations throughout the lifecycle of their tenancies. Our SD 2030 Tenants Subgroup, made up of representatives from our portfolio management and Sustainable Development teams, meets regularly to develop and enhance our tenant sustainability engagement efforts. Sustainability is also a regular agenda item incorporated into internal leasing and management meetings.
Beginning in 2015, we partnered with office tenants around our properties to implement sustainability initiatives through the Green Pledge Programme. In 2022, we launched the Green Performance Pledge (“GPP”), a performance-based framework that provides a sustainability blueprint for landlord-tenant partnership. Meanwhile, our Green Kitchen Initiative (“GKI”), introduced in 2017, promotes collaboration with F&B tenants to reduce energy and water use and improve indoor air quality and waste management. Both the GPP and GKI saw robust growth and expansion in 2025.
In 2024, we began establishing sustainability partnerships with market stakeholders in the retail sector. Building on the success of the GPP and GKI, the Green Retail Partnership (“GRP”) focuses on sustainable shop design, data sharing and operational performance improvements.
We continued to provide training to our General Managers and colleagues from all Hong Kong and Chinese Mainland management offices to ensure that teams are fully engaged in the Company’s SD goals and offer our value-adding SD programmes to tenants.
Taikoo Place Tenant Survey
Taikoo Place Tenant Survey
The annual Taikoo Place Tenant Survey aims to gather valuable insights from our tenant community, ensuring we are attuned to their evolving needs.
The 2025 survey received the best response rate yet, with 1,856 individual surveys received, representing feedback from over 160 companies. The results showed a highly positive response to our placemaking efforts at Taikoo Place, with tenants expressing 90%+ satisfaction with the overall experience. More than 90% of respondents also thought that the events organised by Swire Properties at Taikoo Place positively influenced their experiences, specifically our diverse line-up of activities for tenants – from live music and our community Christmas market to numerous sports and wellness events.
Tenant Engagement – Environment
Tenant Engagement – Environment
Swire Properties’ leading tenant engagement programmes create lasting partnerships throughout the entire tenancy cycle. Our three core initiatives, The Green Performance Pledge, the Green Kitchen Initiative and the Green Retail Partnership initiative, continued to thrive in 2025.
Tenant Engagement – Digitalisation
Tenant Engagement – Digitalisation
As part of our commitment to innovation and experimentation, Swire Properties’ ongoing digital transformation aims to improve digital connectivity for our tenants, incorporating innovative technologies and creating efficiencies across our operations.
Tenant Engagement – Social and Wellness
Tenant Engagement – Social and Wellness
Swire Properties works to create social and wellness initiatives that connect our tenants with each other and with the wider community. These include human-centric “third spaces” like TERRA at HKRI Taikoo Hui, the Taikoo Place Business Network and numerous sports and wellness activities.
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